Tips for better search results. Thank you for visiting the HP Support Forum. Has There Been a Recall? Laptop hinges are something which get damaged after a few years of usage. 1shado1 Splendid. Write NBC to suggest they investigate this topic.http://www.nbcnews.com/id/40220716/. My computer was purchased about two years ago. If I try moving the screen into an upright position or try to close it, the hinge is pulled out of place, exposing what looks like some wiring, as well as where the hinge used to be grounded (it came unattached from the base of the laptop, not the screen). My HP Envy 15t laptop left hinge broke and the left corner is cracked and bulging. Please look for a private message from an identified HP contact. Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. There are quite a few issues you could have with the power supply. If you're using HP laptop or desktop, complete them with our original accessories. Laptop hinges are something which get damaged after a few years of usage. @RCompHacks Hello and welcome on my channel. I recently started receiving this problem in which the hinges on my laptop has stiffed up. Some of them can be attributed to end user negligence but the majority of them can be attributed to poor QC implementation on HP’s part. The left side hinge on my laptop is broken. I've update this post with the correct product name - sorry about that! Thanks to all of the HP team who helped me resolved this issue. Is there anything I can do? Yet, dell chooses to ignore this as "wear and tear" by the user.. If you are unfamiliar with how the Forum's private message capability works, you can learn about that here. A broken laptop hinge can be repaired in several ways so that you won’t have to convert your laptop into a desktop. A few months ago I experienced the infamous hinge issue on my HP laptop. Thanks to my Case Manager Amanda Wildenstein who did a excellent job by  following up with me on every step and made sure the laptop was fixed and returned. Here's a link to a long thread that I started to update others about the issue and my dealings with HP: http://h30434.www3.hp.com/t5/Notebook-Hardware/Defective-Hinges-on-HP-Laptops-Envy/m-p/5378336#M2044... Hopefully, you'll find the info useful. If your HP laptop won’t turn on you might still be able to get your laptop working in safe mode [6]. I had an HP Compaq laptop which I had to change only because of this hinge problem. This happened with an old HP that I had and the plastic around the right hand hinge actually cracked. Due to the damage the screen cannot open and close. The hinge has "seized up" and has gotten harder to move than it should. If you are unfamiliar with how the Forum's private message capability works, you can learn about that here. So he replaced the plastic, fixed both hinges and also applying lubricant. They will likely request information from you in order to look up your case details or product serial number. you need a Hexalobular star screw header for HP printers. Borrowing power from the 10th Generation Intel Core i5-1035G1 processor, this laptop provides users with excellent speed. - Examples: LG534UA For Samsung Print products, enter the M/C or … Rangale Replacement Left and Right LCD Screen Hinge for HP 15-CS 15-CW Hinges Kit Left & Right 15-CS0079NR 15-CS0057OD 15-CS0051WM Series Laptop L23884-001 FBG7B001010 FBG7B003010 $30.99 $ 30 . The answer is yes. - edited How to adjust (tighten or loosen up) the hinges on a laptop Thank you for visiting the HP Support Forum. No power!! 6. Moisten a Q-tip with WD-40, carefully apply it to the hinge. A broken laptop hinge can be repaired in several ways so that you won’t have to convert your laptop into a desktop. They will likely request information from you in order to look up your case details or product serial number. Due to some mishandling, the laptop hinge broke. I currently have to use my laptop with it open all the way so that it's completely flat. By using this site, you accept the. Best HP laptop service center in Kolkata A broken or faulty laptop hinge is one of the most common problems every owner has to deal with soon e r or later. 23 replies 5.8K views becky4131 Forumite. They suggested I send it in and get it repaired for $398 or buy a new laptop. Tracking a faulty hinge is quite easy. Also, the screen has gone, all I can see are lots of horizontal multi-coloured lines. Question HP Pavilion laptop runs but when I go away a while, it goes blank (but not black). People overlook laptop hinges. The damage doesn’t happen suddenly. 02:14 PM. You should write NBC to suggest they investigate this topic.http://www.nbcnews.com/id/40220716/. The last step when diagnosing power issues is to check your hardware. A laptop hinge is typically made up of two metal brackets connected via a pin that allows them to rotate. The problem is that the super stuff hinge … It is almost impossible to glue it, because some laptop manufacturers use special plastic for the laptop case, a plastic which does not stick with most glues, also there are a lot of tension in the place where the insert is located and after several times you close and open the laptop lid, the hinge base will crack again. rick-s. Could you send a pic of it to me my email is [personal information removed]. The laptop was not dropped or fell. Since HP loves Torx and uses it to an inch of the laptop’s life (with this being no exception) get a T8 Torx because you will probably need it. There is tension/stress on the hinges and I can only lift the lid about 1 inch up from the keyboard. The answer is yes. Replace the two 3mm P1 Phillips-head screws that secure the left display panel hinge to the top display enclosure. Didn't find what you were looking for? The screw from the lower case are falling off and I am not able to close and open the laptop properly. The upper and lower part of hinges are clip attached. Forums. There is a plastic cover where inside are the two screws of the upper section of the hinge , then two screws on the other side of the door. Get batteries, chargers, and adapters for to keep your laptop running at all time, cables to connect your computer to more functions, laptop bags, cases and sleeves for those on the go, mice and keyboards for better accessability, and headset and speakers for great audio experience. Now whenever the laptop is open or closed, the internal hinges pop the cover off. topic Re: My laptop won't open or close without tearing off frame of screen in Notebook Hardware and Upgrade Questions. This is crazy! Unscrew all the screws and remove all the plastic covers and hinges as we dont need this mechanism anymore. Stripping back the trim and taking off the battery revealed the metal inside with connected by the hinge to my lid had come off; a black plastic gear that the metal thing had connected to had cracked and broken off. They just accept that whatever tension comes from the factory is ideal, or that a four year old laptop with a loose hinge has a career-ending injury. Left Hinge Broken, Corner of Laptop is cracked and opening. Laptops are also expensive machines so don’t want to incur exorbitant expenses to buy a new one yet you can spend a small fee to fix a broken or disassembled hinge. Long story short, I bought HP Envy 17T (17M-AE111DX) laptop earlier this year that has HUGE problem with the hinge, and IMO a clear design defect. It is HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP finish in jet black" . 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